[Global] Papaya Global and Infinity Payroll Group partner to bring agentic AI into operational use

Papaya Global and Infinity Payroll Group have announced a strategic partnership to move agentic artificial intelligence from experimentation into daily operational use across payroll and workforce management, Big News Network reports.

Under the agreement, Infinity will lead solution design and delivery for ONE, Papaya's agentic platform, working directly with enterprise clients to fit each deployment to their internal teams, support processes, and workers. Papaya will continue to provide and implement the underlying technology. The arrangement is intended to give enterprise buyers a defined path from AI pilot to production, with clear ownership assigned at each stage. 

General-purpose AI models can describe employment law in the abstract, but applying that law to a specific company's collective bargaining agreements, internal policies, templates, and support processes is more challenging. This new partnership was structured to address that gap, with Infinity leading as consultant and solution designer, working directly with each client to shape the deployment around its internal teams, support cases, and workforce, and Papaya providing the agentic AI technology and implementing the platform. 

ONE, Papaya's agentic platform, is at the centre of this. Drawing directly from an organisation's own policies, collective bargaining agreements, employment templates, and payroll data across more than 95 countries and all 50 U.S. states. Each response reportedly passes through Papaya's three-stage reasoning process, described as Read, Reason, and Review, and is presented to the user organised by severity and linked to the relevant statute. 

According to the partners, Infinity will design and deliver ONE deployments from start to finish. For internal teams, that includes tailoring the platform to the way support cases move through payroll, HR, and shared services. For individual workers, it includes implementing ONE as a single point of contact for tasks such as completing forms, submitting expenses, and receiving answers and support without waiting in a queue. 

Elena Redlich - Chief Executive Officer and Founder of Infinity Payroll Group - said, "Enterprise buyers are not only asking whether AI can answer a question. They are asking who understands the payroll reality behind the answer, who shapes the operating model, and who remains accountable when the solution moves from a demonstration into daily use. Papaya brings the agentic technology, and Infinity helps make it credible, governed, and usable inside complex enterprise environments." 

Eynat Guez - Co-Founder and CEO of Papaya Global - said, "AI is changing the speed of compliance work, but it cannot change who owns the outcome. ONE was built on a single principle: bring the world's compliance expertise inside your organisation - tailored to your policies, your CBA agreements, your templates - so your teams can act faster, with confidence, without transferring accountability to a model that cannot carry it." 

Source: Big News Network

(Quotes via original reporting)

Papaya Global and Infinity Payroll Group have announced a strategic partnership to move agentic artificial intelligence from experimentation into daily operational use across payroll and workforce management, Big News Network reports.

Under the agreement, Infinity will lead solution design and delivery for ONE, Papaya's agentic platform, working directly with enterprise clients to fit each deployment to their internal teams, support processes, and workers. Papaya will continue to provide and implement the underlying technology. The arrangement is intended to give enterprise buyers a defined path from AI pilot to production, with clear ownership assigned at each stage. 

General-purpose AI models can describe employment law in the abstract, but applying that law to a specific company's collective bargaining agreements, internal policies, templates, and support processes is more challenging. This new partnership was structured to address that gap, with Infinity leading as consultant and solution designer, working directly with each client to shape the deployment around its internal teams, support cases, and workforce, and Papaya providing the agentic AI technology and implementing the platform. 

ONE, Papaya's agentic platform, is at the centre of this. Drawing directly from an organisation's own policies, collective bargaining agreements, employment templates, and payroll data across more than 95 countries and all 50 U.S. states. Each response reportedly passes through Papaya's three-stage reasoning process, described as Read, Reason, and Review, and is presented to the user organised by severity and linked to the relevant statute. 

According to the partners, Infinity will design and deliver ONE deployments from start to finish. For internal teams, that includes tailoring the platform to the way support cases move through payroll, HR, and shared services. For individual workers, it includes implementing ONE as a single point of contact for tasks such as completing forms, submitting expenses, and receiving answers and support without waiting in a queue. 

Elena Redlich - Chief Executive Officer and Founder of Infinity Payroll Group - said, "Enterprise buyers are not only asking whether AI can answer a question. They are asking who understands the payroll reality behind the answer, who shapes the operating model, and who remains accountable when the solution moves from a demonstration into daily use. Papaya brings the agentic technology, and Infinity helps make it credible, governed, and usable inside complex enterprise environments." 

Eynat Guez - Co-Founder and CEO of Papaya Global - said, "AI is changing the speed of compliance work, but it cannot change who owns the outcome. ONE was built on a single principle: bring the world's compliance expertise inside your organisation - tailored to your policies, your CBA agreements, your templates - so your teams can act faster, with confidence, without transferring accountability to a model that cannot carry it." 

Source: Big News Network

(Quotes via original reporting)