[Australia] Sydney Water workers take industrial action over payment disruptions

In Australia, employees of the state water supply company Sydney Water, in Sydney, have begun industrial action over payment disruptions caused by the implementation of the new Dayforce payroll system, UA.NEWS reports.

Reporting from ABC News Australia has revealed that some employees regularly had their payments delayed or did not receive the allowances and overtime pay due to them, following the system’s July launch. 

According to unions, hundreds of workers have been underpaid by thousands of dollars.

Members of the Australian Services Union, Australian Manufacturing Workers Union and Professionals Australia have taken industrial action, with bans on certain work and rotating four-hour work stoppages being imposed.

Members of the Australian Services Union - including at least half of Sydney Water’s 3,000 employees - pledged not to pursue unpaid water bills, not to provide contractors with access to capital construction projects, and not to travel on motorways and toll roads as part of the industrial action.

Australian Services Union secretary Angus McFarland stated that the Dayforce system is unable to account for the various allowances and additional payments on which a significant portion of the income of hundreds of employees depends. 

Among the union’s demands are restoration of the previous payroll system and emergency payments to workers affected by the errors.

Sydney Water reportedly issued an apology to employees affected by the problems during the implementation of the new system. A company spokesperson stated that dedicated teams are identifying and correcting payment discrepancies, resolving issues in the system and processes, and reducing the number of unresolved payroll inquiries.

In addition, the company says it is conducting regular reconciliations and payments to correct underpayments, engaging additional payroll and advisory specialists, and implementing priority system changes. It added that workers in financial hardship due to payment delays are being offered trust-based payments and other forms of support.

Source: UA.NEWS

(Link via original reporting)

In Australia, employees of the state water supply company Sydney Water, in Sydney, have begun industrial action over payment disruptions caused by the implementation of the new Dayforce payroll system, UA.NEWS reports.

Reporting from ABC News Australia has revealed that some employees regularly had their payments delayed or did not receive the allowances and overtime pay due to them, following the system’s July launch. 

According to unions, hundreds of workers have been underpaid by thousands of dollars.

Members of the Australian Services Union, Australian Manufacturing Workers Union and Professionals Australia have taken industrial action, with bans on certain work and rotating four-hour work stoppages being imposed.

Members of the Australian Services Union - including at least half of Sydney Water’s 3,000 employees - pledged not to pursue unpaid water bills, not to provide contractors with access to capital construction projects, and not to travel on motorways and toll roads as part of the industrial action.

Australian Services Union secretary Angus McFarland stated that the Dayforce system is unable to account for the various allowances and additional payments on which a significant portion of the income of hundreds of employees depends. 

Among the union’s demands are restoration of the previous payroll system and emergency payments to workers affected by the errors.

Sydney Water reportedly issued an apology to employees affected by the problems during the implementation of the new system. A company spokesperson stated that dedicated teams are identifying and correcting payment discrepancies, resolving issues in the system and processes, and reducing the number of unresolved payroll inquiries.

In addition, the company says it is conducting regular reconciliations and payments to correct underpayments, engaging additional payroll and advisory specialists, and implementing priority system changes. It added that workers in financial hardship due to payment delays are being offered trust-based payments and other forms of support.

Source: UA.NEWS

(Link via original reporting)