[Canada] Payroll glitch leaves hundreds of school board employees without wages

[Canada] Payroll glitch leaves hundreds of school board employees without wages
01 Dec 2025

In Ontario, Canada, the Greater Essex County District School Board (GECDSB) has suffered payroll issues which affected hundreds of employees, CTV News reports.

According to AM800 News, several pay groups at the board failed to receive paycheque deposits on November 28.

In a statement to AM800, Madeline McEachern - GECDSB communications officer - said, “There was a technical error that affected several pay groups.

“IT and Payroll are working to address the issue as soon as possible. The board will be communicating with staff once the error has been fixed.”

Fran Van Gent - president of the Educational Support Staff unit, Ontario Secondary School Teachers’ Federation (OSSTF/FEESO), District 9 - said she discovered the issue at 5:45 a.m. following calls from her members.

“I’ve been reached out by several people today to say what’s going to happen if I miss this payment, I’m going to lose my insurance. This definitely I don’t believe was intentional, obviously, but this has impacted so much,” she said.

Ms Van Gent reportedly added that around 900 members in her unit alone were impacted, together with other staff, including janitorial staff and secretaries.

“This is an absolutely stressful time. We’re three weeks heading into Christmas. This is not the time for something like this to be happening,” Ms Van Gent said.

She confirmed that the union is working closely with the board to solve the issue.

“My members are going to be extra stressed today having to try to meet their financial needs. It should not be a question for them. We are compensated and we should be able to rely on that compensation.”

The board provided an update which stated that members of RBC should receive their pay deposits by 4:30 p.m., and customers of other banking institutions by 6:30 p.m.

Employees not in receipt of their pay by that time were instructed to contact their banks.


Source: CTV News

(Quotes via original reporting)

 

In Ontario, Canada, the Greater Essex County District School Board (GECDSB) has suffered payroll issues which affected hundreds of employees, CTV News reports.

According to AM800 News, several pay groups at the board failed to receive paycheque deposits on November 28.

In a statement to AM800, Madeline McEachern - GECDSB communications officer - said, “There was a technical error that affected several pay groups.

“IT and Payroll are working to address the issue as soon as possible. The board will be communicating with staff once the error has been fixed.”

Fran Van Gent - president of the Educational Support Staff unit, Ontario Secondary School Teachers’ Federation (OSSTF/FEESO), District 9 - said she discovered the issue at 5:45 a.m. following calls from her members.

“I’ve been reached out by several people today to say what’s going to happen if I miss this payment, I’m going to lose my insurance. This definitely I don’t believe was intentional, obviously, but this has impacted so much,” she said.

Ms Van Gent reportedly added that around 900 members in her unit alone were impacted, together with other staff, including janitorial staff and secretaries.

“This is an absolutely stressful time. We’re three weeks heading into Christmas. This is not the time for something like this to be happening,” Ms Van Gent said.

She confirmed that the union is working closely with the board to solve the issue.

“My members are going to be extra stressed today having to try to meet their financial needs. It should not be a question for them. We are compensated and we should be able to rely on that compensation.”

The board provided an update which stated that members of RBC should receive their pay deposits by 4:30 p.m., and customers of other banking institutions by 6:30 p.m.

Employees not in receipt of their pay by that time were instructed to contact their banks.


Source: CTV News

(Quotes via original reporting)