[Global] UKG introduces agentic-powered UKG Pro Pay with Workforce AI

[Global] UKG introduces agentic-powered UKG Pro Pay with Workforce AI
12 May 2026

The global HR, pay, and workforce management platform UKG has introduced UKG Pro Pay with Workforce AI, delivering high-impact, AI-powered payroll capabilities designed to enable organisations to detect, analyse, and resolve potential issues in real time

According to UKG, it will help ensure employees, especially those in frontline and hourly roles, are paid accurately and on time. 

Pro Pay with Workforce AI reportedly utilises agentic, assistive, and generative AI, along with advanced automation, to make pay a system of action with human oversight to help identify and correct errors, orchestrate workflows, and guide issue resolution across the payroll lifecycle.

Gretchen Alarcon - General Manager and Senior Vice President of Enterprise HCM solutions at UKG - said, “Payday is the most important recurring moment for the frontline workforce. Not only is it often the single largest line-item expense for an organisation, but it is the foundation that the entire frontline employee experience is built upon. When pay is wrong, it hurts the business on multiple fronts.

“With our extensive AI domain expertise, Pro Pay with Workforce AI is built to help pay teams transform from reactive to real-time, moving back office to a strategic partner. This is the latest example of how UKG powers the frontline workforce that keeps the global economy running.”


Source: Business Wire

(Quotes via original reporting)

 

The global HR, pay, and workforce management platform UKG has introduced UKG Pro Pay with Workforce AI, delivering high-impact, AI-powered payroll capabilities designed to enable organisations to detect, analyse, and resolve potential issues in real time

According to UKG, it will help ensure employees, especially those in frontline and hourly roles, are paid accurately and on time. 

Pro Pay with Workforce AI reportedly utilises agentic, assistive, and generative AI, along with advanced automation, to make pay a system of action with human oversight to help identify and correct errors, orchestrate workflows, and guide issue resolution across the payroll lifecycle.

Gretchen Alarcon - General Manager and Senior Vice President of Enterprise HCM solutions at UKG - said, “Payday is the most important recurring moment for the frontline workforce. Not only is it often the single largest line-item expense for an organisation, but it is the foundation that the entire frontline employee experience is built upon. When pay is wrong, it hurts the business on multiple fronts.

“With our extensive AI domain expertise, Pro Pay with Workforce AI is built to help pay teams transform from reactive to real-time, moving back office to a strategic partner. This is the latest example of how UKG powers the frontline workforce that keeps the global economy running.”


Source: Business Wire

(Quotes via original reporting)